We'll make it easy to get your appointments covered.
From private insurance to the various government-funded providers*, walking you through what (and how much) to expect with each is what we do best... as well as the physio part!
*Canadian Insurance Providers Only
Types of Appointments
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $100 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, rehab plan development, and home exercises. |
Assessment $100 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, starter rehab plan, and home exercises. |
| Assessment PLUS $130 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS guaranteed time dedicated to hands-on treatment and/or modalities – e.g. soft tissue release, joint mobilization/manipulation, IMS/Dry Needling, taping, ultrasound, or combinations of these. |
Assessment PLUS $130 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS additional time dedicated to a more detailed rehab plan, demonstration of self-treatment techniques, and more home exercises. . |
| Treatment $85 — 30 Minutes (typical) $120 — 45 Minutes (optional) $150 — 60 Minutes (optional) |
Treatment $55 — 20 Minutes (optional) $80 — 30 Minutes (typical) $112.50 — 45 Minutes (optional) |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments♦ |
| Assessment $130 — 60 Minutes |
Assessment $130 — 60 Minutes |
| Treatment $85 — 30 Minutes (typical) $120 — 45 Minutes (optional) $150 — 60 Minutes (optional) |
Treatment $85 — 30 Minutes . . |
♦TeleRehab/E-Physio sessions will depend on the individual’s screen and/or phone use tolerance
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $160 — 60 Minutes . |
Assessment $120 — 45 Minutes $160 — 60 Minutes |
| Treatment $90 — 30 Minutes (typical) $127.50 — 45 Minutes (optional) $160 — 60 Minutes (optional) |
Treatment $55 — 20 Minutes (optional) $85 — 30 Minutes (typical) $120 — 45 Minutes (optional) |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Standard Fit
$125 — 60 Minutes (if riding WITHOUT cleats/clip-in shoes)
Full Fit
$250 — 120 Minutes (if riding WITH cleats/clip-in shoes)
Full Fit + Aerobars
$312.50 — 150 Minutes (if riding WITH cleats/clip-in shoes and aerobars)
ReFit
$125 — 60 Minutes (if riding WITH or WITHOUT cleats/clip-in shoes)
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $145 — 60 Minutes |
Assessment $145 — 60 Minutes |
| Treatment $145 — 60 Minutes |
Treatment $145 — 60 Minutes |
*NOTE: Cancellations with less than 48-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee — 60 Minutes |
Assessment No user fee— 60 Minutes |
| Treatment No user fee — 30 Minutes $70 user fee (Chris Lamb) — 60 Minutes |
Treatment No user fee — 30 Minutes $70 user fee (Chris Lamb) — 60 Minutes |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee — 60 Minutes |
Assessment NO LONGER APPROVED BY WSBC |
| Treatment No user fee — 30 Minutes |
Treatment NO LONGER APPROVED BY WSBC |
**Please Note: Our practitioners take a limited number of WorkSafe clients at a time. Please call to see if one of our therapists has availability before booking your appointment.
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $50 — 45 Minutes $70 — 60 Minutes |
Assessment Not available at this time♦ . |
| Treatment $30 — 30 Minutes (typical) $50 — 45 Minutes (optional) $70 — 60 Minutes (optional) |
Treatment Not available at this time♦ . . |
♦MSP Supplementary Benefits does not currently fund for TeleHealth services provided by a physiotherapist, so please ask us about a reduced rate for this service if you are determined eligible for MSP!
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee — 60 Minutes |
Assessment No user fee — 60 Minutes |
| Treatment No user fee — 30 Minutes |
Treatment No user fee — 30 Minutes |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee — 60 Minutes |
Assessment No user fee — 60 Minutes |
| Treatment No user fee — 30 Minutes |
Treatment No user fee — 30 Minutes |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Types of Insurance
If you have private insurance that allows direct billing through third-party submission, we can bill your insurer directly for the portion of coverage they provide for physiotherapy services (Canadian Insurers Only). All you need to do is pay the remaining balance (if any) via cash, credit, debit or cheque at the clinic and you’re done! Otherwise, you can pay via cash, credit, debit or cheque for the full amount and keep the receipt for tax submission purposes.
Click on “Private” appointment type above for pricing.
Below is the complete list of insurers we can direct bill to…
If you’ve had a car accident, you’ll likely be going through ICBC.
To help get the ball rolling, please ensure you have your claim number prior to booking. You can either enter this information into our intake form (as well as your ICBC adjuster’s name and phone number) prior to your first visit, or bring it in with you to your appointment and we can manually add it to your file.
ICBC initially approves 25 visits and there is no longer a user fee (except for follow-up treatment appointments with Chris Lamb).
Click on “ICBC” appointment type above for pricing.
If you were injured at work and are seeking coverage through WorkSafeBC, please ensure you have your claim number prior to booking. You can either enter this information into our intake form (as well as your WorkSafeBC adjuster’s name and phone number) prior to your first visit, or bring it in with you to your appointment and we can manually add it to your file.
If we are unable to confirm coverage/approval through WorkSafeBC, there will be a fee of $85 (the cost of a regular treatment) until coverage has been confirmed. Once confirmed, there will no longer be any charges for your visits, and any payments you made before your coverage was confirmed will be reimbursed.
**Please Note: Our practitioners take a limited number of WorkSafeBC clients at a time. Please call to see if one of our therapists has availability before booking your appointment.
Click on “WorkSafeBC” appointment type above for pricing.
If you are covered by Supplementary Benefits through the BC Medical Services Plan, there is a user fee for each visit.
Eligibility for MSP is based on your income (under $25,000), and you will have 10 visits covered within each calendar year if you are approved. If you are unsure if you qualify, feel free to provide us with your BC Services Card number and date of birth, and we’ll be happy to check for you.
To be eligible for coverage through the First Nations Health Authority (FNHA), you must have a status card and be enrolled in the MSP Supplementary Benefits program through the province of BC. If you need more info or help with enrolling, please contact the FNHA by clicking here.
Click on “Medical Services Plan (MSP) / First Nations Health Authority (FNHA)” appointment type above for pricing.
Types of Accepted Payments
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Cryptocurrency (via SmartPay)
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Visa (+ tap!)
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Mastercard (+ tap!)
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Interac (+ tap!)
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Cash
