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We'll make it easy to get your appointments covered.

From private insurance to the various government-funded providers*, walking you through what (and how much) to expect with each is what we do best... as well as the physio part!

*Canadian Insurance Providers Only

Types of Appointments

Standard
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
$90 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, rehab plan development, and home exercises.
Assessment
$90 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, starter rehab plan, and home exercises.
Assessment PLUS
$120 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS guaranteed time dedicated to hands-on treatment and/or modalities – e.g. soft tissue release, joint mobilization/manipulation, IMS/Dry Needling, taping, TENS/IFC, ultrasound, or combinations of these.
Assessment PLUS
$120 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS additional time dedicated to a more detailed rehab plan, demonstration of self-treatment techniques, and more home exercises.
Treatment
$80 — 30 Minutes (typical)
$112.50 — 45 Minutes (optional)
$150 — 60 Minutes (optional)
Treatment
$75 — 30 Minutes (typical)
$110 — 45 Minutes (optional)
$145 — 60 Minutes (optional)

Due to the nature of TeleRehab/E-Physio sessions, there will be no hands-on component to these appointments

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

Concussion Rehab
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
$120 — 60 Minutes
Assessment
$120 — 60 Minutes
Treatment
$80 — 30 Minutes
Treatment
$80 — 30 Minutes

TeleRehab/E-Physio sessions will depend on the individual’s screen and/or phone use tolerance

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

Pelvic Health
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
$150 — 60 Minutes
Assessment
$145 — 60 Minutes
Treatment
$80 — 30 Minutes (typical)
$112.50 — 45 Minutes (optional)
$150 — 60 Minutes (optional)
Treatment
$75 — 30 Minutes (typical)
$110 — 45 Minutes (optional)
$145 — 60 Minutes (optional)

Due to the nature of TeleRehab/E-Physio sessions, there will be no hands-on or internal component to these appointments

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

BikeFit®

Full Fit
$240 — 120 Minutes (if riding WITH cleats/clip-in shoes)

Mini Fit
$120 — 60 Minutes (if riding WITHOUT cleats/clip-in shoes)

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

Chronic Pain/Injury Recovery
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
$135 — 60 Minutes
Assessment
$135 — 60 Minutes
Treatment
$135 — 60 Minutes
Treatment
$135 — 60 Minutes

*NOTE: Cancellations with less than 48-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

ICBC
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
No user fee— 60 Minutes
Assessment
No user fee— 60 Minutes
Treatment
No user fee — 30 Minutes$60 user fee (Chris Lamb)— 60 Minutes
Treatment
No user fee — 30 Minutes$60 user fee (Chris Lamb)— 60 Minutes

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

WorkSafeBC*
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
No user fee— 60 Minutes
Assessment
No user fee— 60 Minutes
Treatment
No user fee — 30 Minutes
Treatment
No user fee — 30 Minutes

 

Medical Services Plan (MSP)
In-Person Appointments TeleRehab/E-Physio Appointments
Assessment
$45 — 60 Minutes
Assessment
Not available at this time
Treatment
$25 — 30 Minutes (typical)
$35 — 45 Minutes (optional)
Treatment
Not available at this time

MSP Premium Assistance does not currently fund for TeleHealth services provided by a physiotherapist, so please ask us about a reduced rate for this service if you are determined eligible for MSP!

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

Veterans Affairs (VA)

Assessment
No user fee — 60 Minutes

Treatment
No user fee — 30 Minutes

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

RCMP

Assessment
No user fee — 60 Minutes

Treatment
No user fee — 30 Minutes

*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy

Types of Insurance

Private

If you have private insurance that allows direct billing through third-party submission, we can bill your insurer directly for the portion of coverage they provide for physiotherapy services (Canadian Insurers Only). All you need to do is pay the remaining balance (if any) via cash, credit, debit or cheque at the clinic and you’re done! Otherwise, you can pay via cash, credit, debit or cheque for the full amount and keep the receipt for tax submission purposes.

Click on “Private” appointment type above for pricing.

Below is the complete list of insurers we can direct bill to…

List of Direct Billing Private Insurers at Dockside Physiotherapy Victoria BC

ICBC

If you’ve had a car accident, you’ll likely be going through ICBC. To help get the ball rolling, please bring your claim number—as well as your ICBC adjuster’s name and phone number—to your first visit. ICBC initially approves 25 visits. With the recent changes to ICBC, there is no longer a user fee (except for follow-up treatment appointments with Chris Lamb)

Click on “ICBC” appointment type above for pricing.

WSBC*

If you were injured at work and are seeking coverage through WorkSafeBC, please bring your claim number—as well as your WorkSafeBC adjuster’s name and phone number—to your first visit. There will be a fee of $75 (the cost of a regular treatment) until coverage has been confirmed. Once confirmed, there will no longer be any charges for your visits, and any payments you made before your coverage kicked-in will be reimbursed.

*Please Note: Our practitioners take a limited number of WorkSafe clients at a time. Please call to see if one of our therapists has availability before booking your appointment.

Click on “WorkSafeBC” appointment type above for pricing.

MSP

If you are covered by premium assistance through the Medical Service Plan, there is a $25 user fee for each visit. Eligibility for premium assistance is based on your income (under $25,000), and you will have 10 visits covered within that year if you are approved. If you are unsure if you qualify, feel free to provide us with your CareCard number and date of birth, and we will be happy to check for you.

Click on “Medical Services Plan (MSP)” appointment type above for pricing.

Types of Accepted Payments

  • Bitcoin Logo Bitcoin (via Coinberry)
  • Visa Logo Visa (+ tap!)
  • Mastercard Logo Mastercard (+ tap!)
  • Interac Logo Interac (+ tap!)
  • Cash Logo Cash