We'll make it easy to get your appointments covered.
From private insurance to the various government-funded providers*, walking you through what (and how much) to expect with each is what we do best... as well as the physio part!
*Canadian Insurance Providers Only
Types of Appointments
| In-Person Appointments | TeleRehab/E-Physio Appointments♦ |
| Assessment $90 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, rehab plan development, and home exercises. |
Assessment $90 — 45 Minutes // The focus of this assessment option will be on diagnosis, pain/injury education, starter rehab plan, and home exercises. |
| Assessment PLUS $120 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS guaranteed time dedicated to hands-on treatment and/or modalities – e.g. soft tissue release, joint mobilization/manipulation, IMS/Dry Needling, taping, TENS/IFC, ultrasound, or combinations of these. |
Assessment PLUS $120 — 60 Minutes // The focus of this assessment option will include all elements of the 45-min Assessment, PLUS additional time dedicated to a more detailed rehab plan, demonstration of self-treatment techniques, and more home exercises. |
| Treatment $80 — 30 Minutes (typical) $112.50 — 45 Minutes (optional) $150 — 60 Minutes (optional) |
Treatment $75 — 30 Minutes (typical) $110 — 45 Minutes (optional) $145 — 60 Minutes (optional) |
♦Due to the nature of TeleRehab/E-Physio sessions, there will be no hands-on component to these appointments
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments♦ |
| Assessment $120 — 60 Minutes |
Assessment $120 — 60 Minutes |
| Treatment $80 — 30 Minutes |
Treatment $80 — 30 Minutes |
♦TeleRehab/E-Physio sessions will depend on the individual’s screen and/or phone use tolerance
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments♦ |
| Assessment $150 — 60 Minutes |
Assessment $145 — 60 Minutes |
| Treatment $80 — 30 Minutes (typical) $112.50 — 45 Minutes (optional) $150 — 60 Minutes (optional) |
Treatment $75 — 30 Minutes (typical) $110 — 45 Minutes (optional) $145 — 60 Minutes (optional) |
♦Due to the nature of TeleRehab/E-Physio sessions, there will be no hands-on or internal component to these appointments
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Full Fit
$240 — 120 Minutes (if riding WITH cleats/clip-in shoes)
Mini Fit
$120 — 60 Minutes (if riding WITHOUT cleats/clip-in shoes)
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $135 — 60 Minutes |
Assessment $135 — 60 Minutes |
| Treatment $135 — 60 Minutes |
Treatment $135 — 60 Minutes |
*NOTE: Cancellations with less than 48-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee— 60 Minutes |
Assessment No user fee— 60 Minutes |
| Treatment No user fee — 30 Minutes$60 user fee (Chris Lamb)— 60 Minutes |
Treatment No user fee — 30 Minutes$60 user fee (Chris Lamb)— 60 Minutes |
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment No user fee— 60 Minutes |
Assessment No user fee— 60 Minutes |
| Treatment No user fee — 30 Minutes |
Treatment No user fee — 30 Minutes |
| In-Person Appointments | TeleRehab/E-Physio Appointments |
| Assessment $45 — 60 Minutes |
Assessment Not available at this time♦ |
| Treatment $25 — 30 Minutes (typical) $35 — 45 Minutes (optional) |
Treatment Not available at this time♦ |
♦MSP Premium Assistance does not currently fund for TeleHealth services provided by a physiotherapist, so please ask us about a reduced rate for this service if you are determined eligible for MSP!
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Assessment
No user fee — 60 Minutes
Treatment
No user fee — 30 Minutes
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Assessment
No user fee — 60 Minutes
Treatment
No user fee — 30 Minutes
*NOTE: Cancellations with less than 24-hours notice or missed appointments are subject to a fee as per our Late Cancellation & No Show Policy
Types of Insurance
If you have private insurance that allows direct billing through third-party submission, we can bill your insurer directly for the portion of coverage they provide for physiotherapy services (Canadian Insurers Only). All you need to do is pay the remaining balance (if any) via cash, credit, debit or cheque at the clinic and you’re done! Otherwise, you can pay via cash, credit, debit or cheque for the full amount and keep the receipt for tax submission purposes.
Click on “Private” appointment type above for pricing.
Below is the complete list of insurers we can direct bill to…
If you’ve had a car accident, you’ll likely be going through ICBC. To help get the ball rolling, please bring your claim number—as well as your ICBC adjuster’s name and phone number—to your first visit. ICBC initially approves 25 visits. With the recent changes to ICBC, there is no longer a user fee (except for follow-up treatment appointments with Chris Lamb)
Click on “ICBC” appointment type above for pricing.
If you were injured at work and are seeking coverage through WorkSafeBC, please bring your claim number—as well as your WorkSafeBC adjuster’s name and phone number—to your first visit. There will be a fee of $75 (the cost of a regular treatment) until coverage has been confirmed. Once confirmed, there will no longer be any charges for your visits, and any payments you made before your coverage kicked-in will be reimbursed.
*Please Note: Our practitioners take a limited number of WorkSafe clients at a time. Please call to see if one of our therapists has availability before booking your appointment.
Click on “WorkSafeBC” appointment type above for pricing.
If you are covered by premium assistance through the Medical Service Plan, there is a $25 user fee for each visit. Eligibility for premium assistance is based on your income (under $25,000), and you will have 10 visits covered within that year if you are approved. If you are unsure if you qualify, feel free to provide us with your CareCard number and date of birth, and we will be happy to check for you.
Click on “Medical Services Plan (MSP)” appointment type above for pricing.
Types of Accepted Payments
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Bitcoin (via Coinberry)
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Visa (+ tap!)
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Mastercard (+ tap!)
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Interac (+ tap!)
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Cash
